Bloomberg Recycles the “Toyota/Honda” Fewer-Dealers-Will-Make-U.S.-Carmakers-Rich Meme.

by Little Miss Attila on May 27, 2009

Which, again, wouldn’t be a bad strategy if all the ones being cut truly were poor performers, but there’s no evidence that that is the case.

Furthermore, contra Christophe’s glib comparisons to Starbucks and Apple, the immediate effects of this action—supposedly undertaken by Chrysler and GM management, but apparently dictated by the White House—will be to 1) depress revenues to Chrysler and GM, by killing off its customers (the dealers), 2) devastate the economies of small towns that depend on these dealerships by killing, outright, a lot of good jobs, and 3) make end-users drive farther to find Big Two cars. Which will, of course, increase sales overall. (The theory being that instead of making cars that people want to buy, The People’s Chrysler and Government Motors can turn a better profit by emulating a relatively unimportant feature of Toyota’s distribution channel.)

Katie Marx and Keith Naughton give us the surface story in Bloomberg:

May 18 (Bloomberg) — [The White House Task Force, Pulling the Strings for] General Motors Corp. and Chrysler LLC, [and] borrowing from the playbook of Toyota Motor Corp., are betting they can sell more cars with fewer dealerships.

Plans announced last week to shed almost 2,000 retail outlets are designed to bolster the survivors, GM and Chrysler said. Reducing competition from stores with the same brands is supposed to allow the remainder to boost prices and profit, and to reinvest in their businesses to keep adding customers.

This is being handled by cutting off Chrysler dealers that have taken out multi-million-dollar loans in order to conform with Chrysler’s expectations, which will in turn encourage others in “New Chrysler/Fiat” to do the same. Got it?

That echoes the strategy of Toyota, the world’s largest automaker, in growing to second behind GM in U.S. market share. U.S. stores for Toyota and Honda Motor Co. each averaged more than 1,100 sales in 2008, almost three times as many as GM’s and Chrysler’s, consulting firm Grant Thornton found.

“There’s the school of thought that if they want to emulate the success of brands like Toyota and Honda they should emulate their dealer structure,” said Jack Nerad, an analyst for car-pricing company Kelley Blue Book in Irvine, California. “That certainly seems to be the view of the automotive task force.”

Nerad was referring to President Barack Obama’s car task force, which steered Chrysler into bankruptcy on April 30 and set a June 1 deadline for GM to finish restructuring outside of court. The panel said it wasn’t involved in the dealer cuts.

Though few believe them at this point.

GM, based in Detroit, is paring domestic dealers to a range of 3,600 to 4,000 from 5,969 by the end of 2010. On May 15, it notified about 1,130 retailers their franchise accords won’t be renewed, meaning they would stop selling cars in a year and won’t be able to order new inventory. A day earlier, Chrysler told 789 outlets they would stop selling cars by June 9.

Dumping Dealers

Dumping dealers isn’t part of the cuts in costs and debt at GM and Chrysler. Instead, “underperforming” stores, as GM put it, were targeted to ensure the automakers’ future retail networks will be stronger for when the companies reorganize.

GM’s U.S. dealers sold 2.9 million vehicles in 2008, while the total for Auburn Hills, Michigan-based Chrysler’s 3,188 stores was 1.5 million. Toyota City, Japan-based Toyota had 2.2 million sales at 1,459 U.S. dealers.

“The strategy at Toyota is pretty simple: keep the dealer count rational, don’t locate them too close to each other and maximize their units per outlet,” said Mike Michels, a company spokesman in Torrance, California. “A profitable dealer can invest in their dealership and personnel.”

Average new-auto revenue was $14.3 million for GM dealers and $12.8 million for Chrysler last year, compared with $40.9 million for Toyota, based on data from auto-research company Edmunds.com. Dealers also make money on used vehicles, parts and service.

Store Averages

Each GM store averaged 444 new-auto sales, while Chrysler had 405, according to consulting firm Grant Thornton. Ford Motor Co. was similar, at 483. Japan’s three biggest automakers dwarfed those totals, with 1,200 for Toyota, 1,150 for Honda and 764 for Nissan Motor Co., Grant Thornton found.

But remember: Kill the five-star dealers first!

Shrinking GM’s dealer ranks to about 3,600 would push the automaker’s retailers to an annual average of 750 sales, said Paul Melville, a Grant Thornton auto-retailing analyst in Southfield, Michigan.

“It’s heading in the right direction, but it’s still only 65 percent of where Toyota is,” Melville said. “They’ll still have a lot of low-volume stores.”

Mark LaNeve, GM’s North American sales chief, said the dealer cuts are needed to match the shrinkage in the company and in the U.S. auto market. GM plans to dispose of Hummer, Saturn and Saab and will end the Pontiac brand to focus on Chevrolet, Cadillac, Buick and GMC vehicles.

‘Too Little Sales’

“Too many dealers, in actuality, is not the problem,” LaNeve said on a May 15 conference call. “We’ve got too little industry and too little sales we have to contend with.”

Chrysler President Jim Press said on a May 14 call that “a powerful new dealer body” would be a pivotal part of the automaker’s restructuring, which includes an alliance with Italy’s Fiat SpA.

GM and Chrysler may never match per-store sales with Toyota or Honda because the U.S. automakers have more dealers in rural areas, where profitable pickups are top sellers. Toyota’s dealer network is concentrated in urban and suburban areas.

That means the focus must be on cutting overlapping stores in urban areas, where dealers tend to compete with each other by cutting prices rather than winning business from other automakers, said Melville, the Grant Thornton analyst.

Remember: the farther the customer has to drive to find you, the more likely he or she is to buy that retooled Fiat.

That is, of course, exactly what Apple did when it restructured its distribution strategy, and what Starbucks did when it thinned its own herd: make the product crappier, and harder to find.

Via Malkin, a letter went out to the White House “car czar” from Kit Bond and Claire McCaskill on Friday, seeking clarification—or at least some assistance in making sense out of a seemingly random pattern of closures:

The two Missouri senators asked the task force for the criteria used to determine how many and which dealerships would be terminated, as well as the process for dealerships to appeal decisions.

“Many Missouri dealers are asking us why certain profitable dealers, costing the auto companies nothing, were selected for closure,” McCaskill, a Democrat, and Bond, a Republican, wrote to White House car czar Steve Rattner. “From this perspective it appears an arbitrary standard may have been used to make these decisions … these dealers deserve a little more than just a pink slip in the mail.”

Malkin cautions against overdoing the “Nixon-List rhetoric,” which is fair enough. But unless someone in the MSM picks up the ball, it falls on us to do the digging, and to publicize the results. So far, it looks like the culling has been handled in a way that at the worst is corrupt, saving well-connected dealerships and reducing their competition; and at the best is highly ill-considered, killing a large number of five-star dealerships.

It’s entirely possible, of course, that one of the problems is the complete lack of retail business experience within the White House automotive task force.

UPDATE: Christophe delivers the bombshell—mentioned in the very first postings here and elsewhere on this subject—that car dealers trend libertarian/GOP. And gives us a HuffPo post with a q.e.d. at the end, without either addressing the Democrat activists who are surviving the cuts, or the fact that five-star status was granted by Chrysler itself, based on sales performance, rather than being something the dealers just claim.

Oh, yes: but there are dilettante-ish bloggers out there who claim to know so much, about so many things. Imagine my chagrin.

{ 3 trackbacks }

The Toyota/Honda strategy | OtoNatin.com
May 28, 2009 at 12:50 am
The Stats on Chrysler Dealership Closings [Dan Collins]
May 28, 2009 at 3:08 am
Bloomberg Recycles the “Toyota/Honda” Fewer-Dealers-Will-Make-U.S. … | MotorSupports.Com
May 29, 2009 at 7:38 am

{ 14 comments… read them below or add one }

Christophe May 27, 2009 at 3:25 pm

(LMA, you need to sort out the quote tags on the main posting.)

First, let’s just drive a stake through the heart of the idea that the closures were political. It was as I suspected (but didn’t have data for): The reason that the car dealerships being closed are strongly Republican is that car dealers as a group are strongly Republican.

I’m still waiting to see any data whatsoever that hugely profitable dealerships for the companies are being cut in favor of lower-performing ones. Quotes from the dealers themselves are, well, somewhat of a biased sample.

I’m also still waiting to see actual evidence that the task force specified which dealerships to cut.

And I’m quite amused at how many bloggers are suddenly automotive industry supply chain experts, and are demanding that companies keep businesses open at all costs because, you know, they employ people. Um, who are the socialists, again?

Reply

Anti-Harkonnen Freedom Fighter May 27, 2009 at 3:51 pm

Typical misleading leftist post above.

“Nothing to see here, move along”

You do realize Obama is wrecking the auto industry in america?

Reply

Little Miss Attila May 27, 2009 at 3:55 pm

The indications that the task force drove the cuts is from the deposition by Chrysler’s CEO, and from the fact that some of those who are being cut have made huge investments in upgrades at Chrysler’s request–and therefore would be unlikely to have been on Chrysler’s own list of obvious cuts.

I do not believe that the argument was “keep businesses open at all costs,” but rather “keep businesses open if there is no cost in doing so, and it would violate property rights to close them.”

Again: your central difficulty here—among many—seems to be in distinguishing a cost from a revenue stream.

Most of these dealers are the latter, rather than the former.

Reply

Christophe May 27, 2009 at 4:13 pm

… the fact that some of those who are being cut have made huge investments in upgrades at Chrysler’s request–and therefore would be unlikely to have been on Chrysler’s own list of obvious cuts.

One doesn’t follow from the other at all. If a dealer could not be closed due to contractual obligations, but were otherwise marginal then leaning on them to invest would be precisely what one would expect. If the game changed and suddenly the contracts could be cancelled, then Chrysler may just being heartless, rather than stupid.

It’s also entirely possible that Chrysler is being stupid in some cases, but that’s not the same thing as political interference.

As far as “violating property rights,” well, breaking franchise agreements in chapter 11 is hardly revolutionary. Being a franchisee of a failing company is not something I would wish on my worst enemy, for the exact reasons we are seeing here.

Again: your central difficulty here–among many–seems to be in distinguishing a cost from a revenue stream.

Yes, even after 15 years of running my own business, I really don’t understand the difference between those two. 🙂

All channels (which is what the dealer is) have revenue associated with them (one can hope), and costs. Revenue is never, ever free, and sometimes, you need to take an axe to a revenue stream, because there are associated costs. Sometimes those costs are direct (supporting the dealership), sometimes they are indirect (one channel hurting sales in another). But they exist, and companies have been brought to their knees by not keeping a close eye on the costs associated with a channel.

This is like first-semester-B-school stuff.

Are Chrysler and GM doing exactly and precisely the right thing in each case? I have no clue, and the bloggers who are railing about it don’t, either. My point isn’t that I have analyzed their strategy and found it delightful, but that ascribing this to politics rather than the kind of stuff that pretty much every MBA is taught is, well, unsupported by the evidence.

Reply

Christophe May 27, 2009 at 4:14 pm

You do realize Obama is wrecking the auto industry in america?

It certainly was in rude health before 11/2008. How a few months can change things!

Reply

Little Miss Attila May 27, 2009 at 4:35 pm

Yes. A few months can make all kinds of things a good deal worse. (See “Debt, National,” and “Industries, Nationalized.”)

Christophe: That business you run . . . that’s a retail enterprise, huh? And naturally I’m as interested in your business school experiences as I am in those undergone by the members of the President’s automotive task force.

Reply

Igor Marxomarxovich May 27, 2009 at 4:44 pm

Want to loose car dealership or other job. Donate money to RNC or any opponent of Obama.

Next he start shipping people to Siberia or North Alaska work camp!

I Igor produce Barrack Milhaus Hussein Obama Birth Certificate at http://www.igormaro.org

Reply

Christophe May 27, 2009 at 4:48 pm

Just pointing out that a “revenue stream” can still have “costs” associated with it, and sometimes, you cut the revenue stream even if it is nominally profitable. Maximizing ROI, and all that. It’s what CEOs are paid to do.

And charming snark aside, the B-school point is that this is hardly something that was invented out of thin air for this situation.

I would expect that the automotive task force to be mostly money people, rather than automotive people. If they have brilliant automotive logistics and operations people, they are in the wrong place: Put them in the companies. Cerberus Capital wasn’t overflowing with automotive talent, but that wasn’t their job; their job was to find those people and stuff them into the business to run it.

If it had been up to me, I would have told GM and Chrysler “have a great chapter 11, see ‘ya round” and not given them a penny of taxpayer money, but that was politically unsupportable (and would have been no matter who was President).

I will point out, of course, that GM and Chrysler didn’t have to take the money. To go to an investor of last resort and beg for money, and then complain when that investor actually, you know, cares about how the business is run, is a bit cheeky.

Reply

Christophe May 27, 2009 at 4:50 pm

Next he start shipping people to Siberia or North Alaska work camp!

Damn, I love this place.

I Igor produce Barrack Milhaus Hussein Obama Birth Certificate at http://www.igormaro.org

Oh, come on. Everyone knows he’s Malcolm X’s love child, ffs.

Reply

Little Miss Attila May 27, 2009 at 5:13 pm

Christophe:

Is it cheeky for pension funds to want their senior-creditor status respected in the structuring of Chrysler’s equity? Cheeky of them to have asked that they at least get 50 cents on the dollar?

But, hey: I don’t work for a union. If unionized companies are unable to get investors after this, it’s no skin off my nose. I’ll grab another 2003 Cruiser to use as a parts car for a while, and then get a Mustang convertible.

Oh, and: nice job on the low-hanging fruit. A man’s reach should be well within his grasp, and all that . . .

Reply

Christophe May 27, 2009 at 6:09 pm

Is it cheeky for pension funds to want their senior-creditor status respected in the structuring of Chrysler’s equity? Cheeky of them to have asked that they at least get 50 cents on the dollar?

We are moving a bit away from closing dealer networks, here, but OK! The Chrysler reorganization is not typical, but one of these does not come down the chapter 11 pipeline every day, either. Reasonable people can disagree about whether or not the health care trust should have gotten the priority that it did; I could probably argue both sides of it. My two usual guides for such things, The Economist and the Financial Times, took different sides.

So, yes, perhaps this was a bad decision, perhaps not. (Although any pension fund that was heavily in Chrysler or GM needs to get new fund management, no matter how super-duper-senior their debt or equity was; didn’t we learn about how well the tranche thing works just recently?) But attempts to find the crypto-Maoist in the current President seems to be distorting some people’s judgement.

If unionized companies are unable to get investors after this, it’s no skin off my nose.

This is pretty much what United went through in its bankruptcy, and it can get investors just fine (by airline standards, at least). Portraying this as the Death of the American Equity Market is probably a bit overblown.

Oh, and: nice job on the low-hanging fruit. A man’s reach should be well within his grasp, and all that . . .

Thanks! Um, what’s being discussed here?

Reply

Darrell May 27, 2009 at 9:44 pm

“It became clear to us that Chrysler does not see the wisdom
of terminating 25 percent of its dealers,” Bellavia said. “It
really wasn’t Chrysler’s decision. They are under enormous
pressure from the President’s automotive task force.” He added the government task force, which he criticized for
having no members with retail experience was, in effect,
attacking U.S. entrepreneurs.

“Plan to ax dealers not Chrysler’s decision -lawyer”
http://www.reuters.com/article/rbssConsumerGoodsAndRetailNews/idUSN2632731920090526

Reply

Christophe May 28, 2009 at 7:04 am

“My client is right.” — Lawyer.

Reply

Darrell May 28, 2009 at 9:50 am

“I Don’t Know What’s So Great About the Great Depression, But That’s The Name They Give It.” –Nancy Pelosi

Reply

Leave a Comment

Previous post:

Next post: